COVID-19 has created some difficult challenges in the operation of a massage/manual therapy business. Several changes and new procedures will be in place for your next appointment to lower our risk of exposure.

  1. The Covid-19 Data Dashboard for the state will be checked every day to ensure no new large outbreaks of COVID-19 have occurred in King County and that a certain percentage of hospital beds are available (surge capacity). If the surge capacity goes below 20% in King County, I will temporarily close my practice to follow the Governor’s Guidelines in Proclamation 20-24.1.  You will not be charged for canceled appointments and rescheduling will occur when my practice is able to reopen.
  2. Clients with underlying conditions that cause a suppressed immune system cannot receive treatment until further notice.
  3. Every client will be required to complete a new health history and COVID Client Disclosure form prior to receiving care. New forms will be emailed to you prior to your appointment so you can take time to fill them out completely. Please bring the forms with you to your next appointment. Do not email because the security of your personal information cannot be assured in electronic form.
  4. Entryways, hallways, elevators, and restrooms are not cleaned or sanitized by your massage practitioner, but by the owner of the building. We have no control over how these areas are maintained. If you have any concerns while in these places, please let us know.
  5. You will be required to wear a face mask and sanitize your hands upon arrival. Please bring your own face mask from home. We have a limited number of masks available if you forget yours. Hand sanitizer will be provided. Your face mask will need to be worn the entire time you are within my treatment space. There are no exceptions. If you have difficulty breathing due to the mask, your position will be modified to see if we can alleviate the problem (if prone is a problem, side-lying positioning is an option.) If a position change does not work, we will end the session early.
  6. Please wear clean clothes and shoes and if possible, take a shower before arriving.  Please make every effort to come directly from home to the clinic to reduce the possibility of picking up someone else’s germs.
  7. During your entire treatment session, I will be wearing a mask, eye protection and aprons that will be changed or sanitized in between every client.
  8. Surfaces and items handled during each session will be cleaned and sanitized between every client. We use UV light Hepa air filters in each room. We sanitize everything with UV light treatment and Isoborpyl Alcohol. We have large windows that stay open for air flow. Appointments are spaced out to allow for cleaning and airing out of each room.
  9. Blankets will no longer be provided because they cannot be laundered after every treatment. An extra flannel sheet and/or the table warmer can be used to provide warmth.
  10. Intra-oral and face massage will be suspended until further notice.
  11. Talking during massage, but especially upper body work (shoulders, arms and neck) while supine should be restricted to treatment feedback.
  12. With the additional safety protocols for handling linens, cleaning and changing protective clothing, I will need additional time after every session without anyone being present in my treatment room to ensure proper sanitization. For this reason, I will need to cut our visits short after our session has ended to allow for this transition. Please understand this it is no reflection on my desire to visit with you as we have done it the past.
  13. You are required to update your massage practitioner on the status of your health before every appointment. You will need to answer COVID-19 symptom questions before every session until further notice. A new questionnaire may be required as new information is gathered on the COVID-19 virus.

General Information on Covid-19

The final portion of this document provides information I ask you to acknowledge and understand regarding the COVID-19 virus. The COVID-19 virus is a serious and highly contagious disease. The World Health Organization has classified it as a pandemic. You could contract COVID-19 from a variety of sources. I want to ensure you are aware of the additional risks of contracting COVID-19 associated to receiving massage.

COVID-19 is different from the flu and other common illnesses.  The COVID-19 virus has a long incubation period. You or I may have the virus, not show symptoms and yet still be highly contagious. Determining who is infected by COVID-19 is challenging and complicated due to the limited availability for virus testing, that infected individuals could be asymptomatic, or symptoms can be similar to other conditions people may experience.

Due to other people being in the building and clinic who I am not screening for COVID-19, there is some elevated risk of you contracting the virus simply by being in the building. While I will be maintaining strict adherence to protocols for Personal Protection Equipment, cleaning and sanitation from the CDC, OSHA and the WA Department of Health, my treatment room is a shared space with other clients. With all precautions followed, there is still risk.

If someone in our clinic tests positive for the coronavirus, we will notify you so that you can take appropriate precautions. If you have tested positive for the coronavirus, please inform us immediately. We may be required by law to notify local health departments that you have been to our office. If we must make a report, we will only provide the minimum information necessary for these requirements. 

My goal is to provide a safe environment for massage/manual therapy clients and to advance the safety of our local community. I understand that these new protocols and procedures may seem clinical and cold. I assure you that I will do my best to give you the same friendly, engaged and caring treatment experience you are used to that will also keep us all safe.

If you have questions about anything in this document, please feel free to give me a call or drop me an email so I can provide clarification or discuss issues specific to your situation. 

Admin@be360-massage.com

Additional Covid info: 

Decision to Meet In Person

As permitted by public health agencies, we have agreed to resume in-person health care services. If there is a resurgence of the Covid-19 pandemic or if other health emergencies arise, we may postpone and reschedule in-person services.

Health Risks of In-Person Services

You understand that by coming to our office, you are assuming the risk of exposure to the coronavirus or to other public health risks. These risks increase if you travel by public transportation, cab, or ridesharing service.

Your Responsibility to Limit Your Exposure to Health Risks

To obtain our health care services, you agree to take certain precautions which will help keep everyone safe from exposure to viruses and serious illness. If you do not follow the following safety standards, we may not provide you with services.  Please initial each standard below to show that you understand and agree to follow the requirement:

  1. You will only keep your in-person appointment if you have had no symptoms of illness from the coronavirus in the past 72 hours. 
  2. You will take your temperature before coming to each appointment. If your temperature is 100 Fahrenheit or more, or if you have other symptoms of the coronavirus, you agree to cancel the appointment.  If you cancel for this reason, we won’t charge you our normal cancellation fee. 
  3. You will come directly from your home to our office, not doing errands prior to your appointment.
  4. You will wait outside the office to have your temperature taken until your therapist signals you to come in. Please arrive no earlier than 5 minutes before your appointment. 
  5. You will wash/sanitize your hands when you enter the office. 
  6. You will follow the safe distancing precautions we have set up in the waiting room and hallways.  You will keep a distance of 6 feet (except while receiving treatment) and there will be no unnecessary physical contact (e.g. no shaking hands) with us or other visitors in our office 
  7. You will wear a mask in all areas of the office (we will too). If you do not have a mask we can provide one. 
  8. You will try not to touch your face or eyes with your hands. If you do, you will immediately wash or sanitize your hands. 
  9. You will take steps between appointments to minimize your exposure to COVID. 
  10. If you have a job that exposes you to other people who are infected, you will immediately let us know. 
  11. If you commute or engage in other activities that put you in close contact with others (beyond your family), you will let us know. 
  12. If someone at your home tests positive for the virus, you will immediately let us know.

We may change these safety guidelines as local, state or federal orders or guidelines change.

Our Commitment to Limit Spreading the Virus

Our practice has taken steps to reduce the risk of spreading the coronavirus within our office. Please let us know if you have questions about these efforts.

If You Are Sick

You understand that we are committed to keeping you and all of our families safe from the spread of the coronavirus. If you arrive for an appointment and we believe that you have a fever or other virus symptoms, or we believe you have been exposed to the coronavirus, we will ask you to leave the office immediately. We will reschedule services as appropriate.

If someone in our office tests positive for the coronavirus, we will notify you so that you can take appropriate precautions.

Your Confidentiality in the Case of Infection

If you have tested positive for the coronavirus, we may be required by law to notify local health departments that you have been to our office. If we must make a report, we will only provide the minimum information necessary for these requirements.